Privacy Policy

Last Updated: March 8, 2025

Jackfish Bay values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

We may collect the following information when you use our website:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
Order history and purchase information
Website usage data (cookies, analytics)

Information is collected when you:

Place an order
Sign up for email or SMS marketing
Contact us through forms or email
Browse our website

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and services
Send marketing communications (email and SMS) if you opt in
Request product reviews or feedback

SMS Messaging and Mobile Information

We use your information to send order updates, marketing offers, and review requests via SMS.

We do not share your mobile information with third parties for marketing purposes. Opt-in data and consent for messaging are never shared outside our SMS provider.

To unsubscribe from SMS communications, reply STOP to any message.
Reply HELP for assistance.

For more information about SMS messaging terms, please see our Terms of Service.

Cookies and Tracking

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Personalize user experience

You may disable cookies through your browser settings, though some features of the site may not function properly.

Third-Party Services

We may use trusted third-party providers to operate our business, including:

Payment processors
Email marketing platforms
SMS messaging providers
Website analytics tools

These providers only receive information necessary to perform their services and are required to protect your data.

Data Security

We implement reasonable security measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal data

To make a request, contact us at: contact@jackfishbay.com

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised date.